• Returns are accepted within 60 days of delivery.
• Free return shipping for customers in the Netherlands, Germany, France, Belgium, and Austria.
• For all other European countries, return shipping costs are the responsibility of the customer.
• Easy exchanges for a different size or style.
• Refunds are issued to your original payment method.
• Store credit is also available.

Return conditions:

• Return your item within 60 days of delivery.
• Include the original packing slip or invoice.
• Items must be unused, undamaged, and in original condition.
• Return the item in its original packaging, including the original black zip pouch.
• Include all accessories that came with your order, such as the black zip pouch, the leather gel, the cotton bag, and the gift box (if applicable).
  

If your item arrived damaged or defective, please don't send it back yet. Contact us by email first and include photos of the damage so we can assist you.

1. Enter your order number and email address.
2. Select the item(s) you would like to return or exchange.
3. Choose a refund, exchange, or store credit.
4. Customers in the Netherlands, Germany, France, Belgium, and Austria can download a free return label. Customers in other European countries will receive return instructions by email and must arrange their own return shipment.
5. We will process your return once it arrives.

After we receive your return:

• Exchange: Ships within approximately 5 business days.
• Store Credit: Sent by email.
• Refund: Returned to your original payment method after inspection.