|Shipping Time||Track & Trace||Duties & Fees||Shipping Partner|
|Free||2 - 5 days||✓||✓||DHL|
|3 - 7 days||✓||X||UPS|
|Australia & New Zealand
||Free||7 - 10 days||✓||X||UPS|
Shipping Options and Policies
Fratelli Orsini products are generally shipped within one business day of receipt of your order.
Once it leaves our warehouse, it is up to the various shipping companies as follows:
STANDARD SHIPPING (USA)
FREE SHIPPING BOTH WAYS!
All purchases of any value are eligible for our FREE SHIPPING OFFER. There is no minimum purchase required! Shipment and delivery is by DHL Standard Shipping (2-5 days), Track & Trace included. Orders received by 1PM Eastern Time are processed the same day they are received (except Saturdays, Sundays and Holidays).
We are delighted to offer extremely reliable delivery to Canada by UPS. We charge no shipping costs for orders going to Canada. Taxes and duties may apply. This convenient and fast method has many advantages including a predictable delivery time.
AUSTRALIA & NEW ZEALAND
We are delighted to offer extremely reliable delivery to Australia & New Zealand by UPS. We charge no shipping costs for orders going to those countries. Taxes and duties may apply. This convenient and fast method has many advantages including a predictable delivery time.
We will be happy to make special arrangements for delivery on a case by case basis. These arrangements are priced according to your request. Please contact us by email for more details.
REFUSAL OR NON-DELIVERY
If you refuse to accept your package, or you provide an invalid address and the package is returned to us we will refund your total cost less our shipping charge or the actual cost of shipping, whichever is greater.
In the USA, sales tax is charged for purchases sent to addresses in the following states: New Jersey. Please see above notes about taxes and duties for international shipping situations.
OUR "100% SATISFACTION GUARANTEE" WITH FREE RETURN SHIPPING WITHIN THE UNITED STATES *
We want you to be 100% satisfied with your order from Fratelli Orsini. If your new gloves don’t fit perfectly or aren’t what you expected, simply return them in their original, unworn condition within 60 days and we’ll send you a new size or different style, or provide a full refund on the purchase price.**
*Due to our shipping methods, free return shipping is offered to customers within the United States only. We gladly provide free return shipping once per order. If you want to return your gloves a second time for the same order, you may ship them at your cost. Customers outside of the U.S. are invited to send back their gloves using any convenient method and we’ll exchange them at no additional cost.
** Returns must be made within 60 days of their original delivery. Gloves returned after more than 60 days may not be accepted, or may be subject to a restocking fee at our discretion. (For purchases made during the holiday season from November 1 to December 25, our 30 day return policy is extended to allow returns for 30 days from December 25)