Returns and Exchanges

60-Day free returns for USA customers

  • Returns are accepted within 60 days of delivery.
  • Free returns for US customers.
  • Easy exchanges for a different size or style.
  • Refunds processed to your original payment method.
  • Store credit available.

Important - Before you return...

Return conditions:

  • Return your item within 60 days of delivery.
  • Include the original packing slip or invoice.
  • Items must be unused, undamaged, and in original condition.
  • Return the item in its original packaging, including the original black zip pouch.
  • Include all accessories that came with your order, such as the black zip pouch, the leather gel, the cotton bag, and the gift box (if applicable).

If your item arrived damaged or defective, please don't send it back yet. Contact us by email first and include photos of the damage so we can assist you.

How it works

1. Enter your order number and email address.
2. Select the item(s) you would like to return or exchange.
3 Choose a refund, exchange, or store credit.
4. Download and print your free return label, then send your package back.
5. We will process your return once it arrives.

Start Your Return

What happens next?

After we receive your return:

  • Exchange: Ships within approximately 5 business days.
  • Store Credit: Sent by email.
  • Refund: Returned to your original payment method after inspection.